Accessed by tapping the gear icon in the dock at the bottom of the Passport Prime home screen, the Settings screen is where you can check and manage connectivity to Envoy, as well as view and customize most of the device-level settings.
Below the Envoy connection status, the Settings screen has four items:
- Apps, to install and manage apps and Allowed Publishers. See App Settings .
- Settings, the device settings described on this page.
- Backups, to manage Magic Backups, Keycards and backup files. See Backup Settings .
- Update, to update KeyOS. See Update Settings .
Envoy Connection
At the top of the Settings screen, you'll see the current connection status of Envoy, either Connected to Envoy or No Connection to Envoy, along with when Passport Prime was last backed up.
If Envoy is not yet connected, tap the connection status area to open Connect Envoy, which displays a QR code. Scan this QR code with your phone's camera or from within Envoy to establish a QuantumLink connection.
When Passport Prime is paired, tapping the connection status area opens Envoy Connection, which shows the name of the phone under Connected via QuantumLink. To end the pairing, tap Disconnect from Envoy, then Continue in the Disconnect Passport dialog. Some Passport Prime apps and features will not work correctly until you reconnect by scanning the QR code again.
Tapping on Settings will open the Passport Prime general settings.
Device Name
Here you can give your Passport Prime a custom name. This device name is synced to Envoy via QuantumLink, and is exchanged in both directions when the two devices are paired so that both show the same name (requires Envoy 2.3.0 or later).
Date & Time
Here you can customize the date & time preferences on Passport Prime. Set by Envoy is on by default, so Passport Prime takes its date, time and time zone from Envoy over QuantumLink. Turn it off to set the Date and Time yourself. Under Customize you can turn on 24-Hour time and choose your Time Zone.
The time zone is only synced from Envoy while Set by Envoy is on. There is no separate Daylight Saving Time setting.
Display
Here you can adjust the screen brightness and toggle the UI appearance between light and dark modes.
Auto Lock
Choose how long Passport Prime remains unlocked when the device is not actively being used. When using Passport Prime in adversarial environments, it’s good practice to set the auto-lock time to a short duration.
The default auto-lock time is 5 minutes. Passport Prime also automatically shuts down after a longer period of inactivity, which is always twice your auto-lock time and can't be changed separately. It never shuts down automatically while it is charging, or when Auto Lock is set to Never.
Battery
Displays the current battery level of your Passport Prime as a percentage. When the battery reaches 2% or lower, Passport Prime shows a full-screen Battery Level Critical alert warning that it is about to shut down. See Battery for more on how Passport Prime protects its battery.
Security
Customize the security settings of Passport Prime.
Change PIN
Here you can change the PIN or password used to access Passport Prime. Before applying a new PIN or password, you'll be required to verify with the existing PIN or password. PINs must be between 6 and 12 digits in length, and passwords must be at least 6 characters long.
Passport Prime will erase the Master Key after 10 consecutive incorrect PIN/password attempts, after which you must reinitialize the device with a new PIN and recover the Master Key from a backup.
Show Security Words
This setting is disabled by default. Passport Prime asks for your PIN before showing your Security Words in this setting. When enabled, after entering the first four digits of your PIN, Passport Prime will pause and present you with two Security Words. These words are intended to ensure no one can tamper with or swap out your device during use. If that were to happen, Passport Prime would display words you are not expecting.
In addition to remembering these words, we recommend that you write them down and store them with your PIN. You will see these words every time you enter your PIN and should not use your device if you do not recognize them. After confirming the words, enter the rest of your PIN.
Advanced
Customize the advanced settings of Passport Prime.
View Logs
View and export the logs from Passport Prime. This can be useful to share with our engineering team in the event of an error on your device. This log file contains no private key material. The logs can be saved to any internal or external storage location.
Erase Device
Erase all data from Passport Prime. This includes the Master Key, device PIN, and all app data.
Erasing is not a troubleshooting step. If Passport Prime is misbehaving, try the non-destructive steps in Troubleshooting first, such as retrying, restarting the device and reconnecting to Envoy.
Passport Prime asks you to confirm before anything is erased. Tick I Understand and tap Erase. The Final Device Backup screen then offers Create External Backup, which takes you to the Backups screen, or Continue. After a final Are you sure? confirmation, tap Erase. Passport Prime tells Envoy to unpair before it erases. Once the erase finishes, the device restarts and has to be set up again from scratch.
Erasing cannot be undone. Before you erase, check your backups and see the recovery checklist for what each one restores.
About
View information about your Passport Prime. This information includes:
- Support, with links to support and community resources
- Legal, covering Terms of Use, Warranty, Regulatory and Open Source Licenses
- Serial Number and Master Fingerprint
- Reversed Fingerprint, a different fingerprint format used by some wallets
- Board Revision, which identifies the hardware revision inside your unit without opening it
- Software versions: KeyOS, Bootloader, BLE Firmware and BLE Bootloader